Hotel Space

Finding an accommodation or a hotel after having reached a particular destination is quite time consuming as well as expensive. Here comes the importance of online hotel booking facility. Online hotel booking is one of the latest techniques in the arena of internet that allows travelers to book a hotel located anywhere in the world and that too according to your tastes and preferences.

hotel booking

In other words, online hotel booking is one of the awesome facilities of the internet. Booking a hotel online is not only fast as well as convenient but also very cheap. Nowadays, many of the hotel providers have their sites on the web, which in turn allows the users to visit these sites and view the facilities and amenities offered by each of them.

The benefits offered by online hotel booking is endless. Foremost is that it enables you to compare and choose a hotel in a desired location and that too according to your requirements. Since many of the hotel websites furnishes information along with ratings as well as exterior and interior pictures of the hotel, it helps users to get a clear idea of hotel, prior to its booking.

In hotel websites, they not only provide hotel details but also a brief info on the place as well as its attractions. This in turn allows the users to get an idea of the place they are going to stay.

Another awesome benefit of booking a hotel online is that it helps you to compare rates. Majority of the hotels across the globe provides details on both regular rates and specials. This feature enables you to book the right hotel with facilities and amenities you require at a rate you can live with.

Apart from these specials, booking hotels online in advance can fetch you more discounts. You can save much more, if your business or vacation plan is flexible enough to match with some particular dates that offer discounted rates.

online reservations for hotels

Booking hotels online is quite easy. All you have to do with regard to booking online is to search for hotels in your desired location, in top search engines such as Google or Yahoo. Then, thousands of results will be displayed.

Select one among them that goes with your requirements. Once you chosen a hotel of your taste, inform them regarding your requirements and which type of room you are looking for. In addition to accommodation, some hotels may provide packages inclusive of transportation within the place, sightseeing, dining, and opportunities to enjoy a variety of recreational activities.

It is evident from the aforesaid discussion that online hotel booking provides substantial benefits. But, it is important to make a thorough investigation before choosing an online hotel booking facility.

Further, there are certain unscrupulous hotel firms promising great deals at first, and on receipt of bank account details or credit card information, they may charge incredible later. Hence, it must be checked for.

Likewise, beware of such hotel companies requiring immediate action. Al though, it may be true there may be shortage of rooms especially in peak seasons, try to check for the reputation of the company, particularly if it is a less-known hotel booking agent or company.

The next thing you have to check is whether the website has privacy policy. If the website doesn’t have one, then think twice prior to giving your details. Likewise, prior to booking a hotel, it should be confirmed that you have all of the transaction’s details in writing. Additionally, it must be made sure that the hotel is going to provide you the room of your specifications and preferences.

Unless specified properly, sometimes you will be compelled to spend your much awaited holidays in the back corner of a top-notch hotel. Further, it must be ensured that the hotel you have chosen is strategically located and within easy reach of almost all attractions and facilities like airport and railway station. Ratings and reviews or feedbacks serve as an important aid to select the most appropriate hotel that goes with your needs and budget. However, it is recommended to read the reviews written by the real users.

Despite anything, booking hotels online is fast, easy, and economical, and unquestionably make your business or vacation trip hassle free.

Article Source : http://hotel-management.bestmanagementarticles.com

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Is now the right time to invest in a spa? In recent months, it seems as if, wherever one turns, hotel owners and hotel operators are adding spas to their package of products and services. From the most luxurious hotels such as Mandarin Oriental and Four Seasons all the way to Butlins and Centre Parks, everyone is getting in on the act.

Hotel branding companies such as Starwood have added spa brands to their portfolio and we’ve got hotel brands like Six Senses which have a spa as a core element of the offer.

spa

In the 1980s, every hotel seemed to feel the need to add waterbeds, faxes and a mini-bar into the bedrooms and in the 1990s every hotelier felt obligated to add a fitness room, outsource food and beverage, implement branded breakfasts and later internet connectivity and game joysticks. In this decade, we’ve seen a headlong rush to add flat screen TVs and free WiFi – and now spas. As the historic examples illustrate, sometimes such fashionable elements of product or service become embedded in the core expectation of guests and remain permanent features in brand standards. But some trendy items prove an expensive side show in the long term. Are spas here to stay as a core element of hotels or are they a passing fad?

Some recent assignments have allowed us to research the matter and to form some tentative conclusions. Adding a spa typically represents a very considerable capital expense and usually considerably more per square meter than the investment in an equivalent space devoted to bedrooms. The treatments that are sought are subject to quite rapid change as fashions come and go making the requirement to frequently change and refashion the treatment rooms. This is a business that needs a large capital injection up front and the ability and willingness to inject further capital fairly frequently.

At the same time, the service that is being offered is very labour intensive. There is typically a one-on-one relationship between the customer and the treatment provider and with service being offered seven days a week for ten hours a day or more; the staffing cost implications are considerable. The spa business can be characterised as one that has both a high capital and high operating cost.

So the first question that needs to be asked is whether adding a spa to the hotel will better enable the hotelier and the brand to add to the lifetime value of existing guests and segments and/or significantly attract new segments either from competitor hotels or competitor locations? We believe that this can only be answered by robust research.

Our experience is that there is a lot of ‘noise’ but actually not a great deal of valid research findings available in the public domain. There is no shortcut and a serious investor needs to commit time and energy to researching the specific market under analysis. While in many situations the spa will serve the in-house population, there will be examples where the spa can be a tool to serve the local business and/or residential population better. For both the internal and external populations, adopting a well-known brand for the spa may be an important element in attracting and reassuring the market.

There is no template but it seems that the core income stream will be from treatments. Setting the price of a one-hour treatment at the level that the market will bear and using the same yield management techniques (fencing rates, volume discounts, packaging, advance purchase discounting, etc.) as are employed elsewhere in the hotel to sell hotel rooms (and on the golf course to sell golf rounds) should ensure that revenue is maximised for each of the one-hour slots available for sale in each treatment room each day.

Membership income may not be the largest income stream but it will be important to have a large enough membership to offset the peaks and troughs of hotel occupancy, yet a small enough membership so that hotel guests can be offered and they can take up packages that include spa elements. Membership income is usually made up of two elements – an initial signing on fee and an annual fee. Local demographics and other factors will determine the rate of churn in membership and the signing-on fee can be a significant element of long-term value.

Our findings suggest that when the investor injects the right amount of capital recognising the revenue that can be earned and the profit generated, a spa in a hotel can indeed contribute to long-term value. The savvy investor will avoid developing spas that are too large, too expensive, in the wrong hotel business or the wrong town, with the wrong number of treatment rooms or offering the wrong treatments, unbranded or not operated professionally, with inadequate regard to health and safety legislation.

Article Source : http://hotel-management.bestmanagementarticles.com

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The hotel business is one of the most cut throat and competitive businesses in the world. Usually the human resources manager has his or her hands full all the time because of employee complaints and a very high turnover rate. However, there are a few human resources management tips for hotels that can eliminate some of the problems that plague most hotel human resources managers. Since one of the biggest problems that a human resources manager in the hotel industry faces is the issue of employee retention, many of the tips address that issue.

The first tip revolves around choosing the right person for each job. Choosing the right person for each job can be one of the hardest tasks of the human resources manager. In many cases only people will low skill levels apply to many of the jobs offered in a hotel. It is the job of the human resources manager to make sure that the person chosen for the job will do it correctly and have staying power. This can be done through the interview process. With the right questions each applicant’s answers will reflect how they feel about the job.

One of the most important human resources management tips for hotels is to make sure that each employee enjoys working in the hotel and that they have all of the training and supplies that they need to complete their job effectively. One of the biggest complaints among hotel staff members is that they are required to do too many jobs that they do not have the training or tools to do it with. The human resources manager that takes the time and money to train employees and equip them properly will have a much higher retention rate.

tips for hotel

Another part to the human resources management tips for hotels is to follow up on the jobs that the employees do. Providing performance reviews and incentive programs will go a long way into making the hotel experience better for both customers and employees. If the employee knows he or she will get a benefit from doing excellent work then they will be more likely to perform at a higher level.

Another aspect to the human resources management tips for hotels is to implement a clear progression plan that employees can use to advance in rank and salary at the hotel. If employees feel they will be stuck in the same job and pay grade throughout their time at the hotel then they will move on to another hotel or business to increase their salaries and duties. If there is a clear advancement program in place at the hotel that they already work in then they will be more likely to stay at the place they already work.

Perhaps the most important thing for a human resources manager in the hotel business to do is to lead through example. If employees see the human resources department taking short cuts and doing poor work then the rest of the staff will reduce their quality of work as well. However, if they see the human resources department working hard and providing the best quality of service that they can then the employees will improve their work as well.

All of these human resources management tips for hotels will provide a basis to use as a springboard to increase the productivity in your hotel. Follow these tips and you will soon see an increase in the mood and service level of your hotel. The human resources position at any hotel is one of the most important jobs in the hotel, so it is very important that it is run professionally and well.

Article Source : http://hotel-management.bestmanagementarticles.com

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Hospitality has long been synonymous with the hotel industry. Any changes in trends of hotel business have wide scale implications on an otherwise diverse industry. What might be an opportunity for a traveler can be a matter of survival for hotels? It will not be an oversimplification to suggest that the emerging concepts in hotel industry reveal an atmosphere of stiff competition. Here is a look at a few major issues:

Hotel business

Is Green better?

Amid growing concern over environment friendly services, a majority of travelers now prefer Green and Eco lodgings. Recent surveys by trade associations such as Partnership Travel Industry Association and online retailers like Yahoo revealed that nearly seventy percent of the tourists are willing to pay extra when it comes to environmental friendly lodgings. These surveys further revealed that these guests will pay anywhere from nine to ten percent premium on the already advertised prices.

What can be stated as a welcome relief for the educated traveler might pose real challenges for the hotel business. To better understand the scenario, it should be noted that hotels are presently facing severe shortages in occupancy rates which are at their lowest since 1971. Such a crisis and lack of funds can definitely hamper any efforts to install appliances that comply with the LEEDS standards (Leadership in Energy & Environmental Design). Some experts agree that a trade off may lead hotels into removing free amenities that include little bottles of shampoos, jams and free basket of fruits; all of which are the hallmark of these eco lodgings.

Where have the Workers gone?

The hotel industry gives employment at a very large proportion of part time workers, who after gaining substantial experience, leave for other lucrative jobs at restaurants and outdoors. Low wages in the hotel industry is one of the primary reasons for low retention rates.

Hotel industry Gurus are already thinking of ways to attract and retain qualified workers by increasing the pay scales and by reducing the long working hours. The top management is now devising constructive methods that will retain the existing workers by sponsoring education and creating attractive career paths.

Mega hotels

The rising cost of construction and a struggling real estate has prompted hoteliers to deploy the pre-fabricated and cost effective solution in the construction of new hotels. In fact they are fighting back by producing highly efficient designs that utilize a greater proportion of space for revenue generating purpose. Future trends in the hotel construction will seek to maximize the use of building areas by constructing a multi purpose facility that will include Casinos, shopping outlets and Theatres. The stand alone hotel concept is likely to vanish as the new properties will be constructed as a mixed use development to provide guests with facilities such as Church, Hospitals and Theme Parks. Such a variety will ensure that guests remain at one spot which will help generate revenue for the entire hotel complex.

The evolution of savvy traveler

The evolution of internet has given rise to a phenomenon where travelers are becoming ever more demanding. Industry professionals suggest that an increase in a trend, to review properties online, will make travelers less forgiving as they are able to post their travel experiences. Such an overemphasis on web may even lead to stiff competition and price reduction strategies where only large players may be able to survive.

To ward of such threats, the small business owner is now turning towards opening a boutique establishment as an alternate to 70s style motels. Such niche properties are popping up everywhere by advertising a more personalized “home away from home” kind of experience. The introduction of such boutique properties has also given rise to the popular and widely accepted theme of modern hostels. These hostels are keen to provide a clean and safe environment for budget conscious travelers. Their goal is to wipe out the myths associated with cheap motels and dingy guest-houses.

Whatever may be the case, one thing is for sure that constant remodeling of the hotel industry has made it more functional and practical not only for the guests but also for the hotel owners.

Article Source : http://hotel-management.bestmanagementarticles.com

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